Bella Vista
4 contemporary guest house by the sea

4 Star Guest House AwardSilver Award or Accolade

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Access

This statement describes the access, procedures and facilities at Bella Vista, as they might apply to, and for the benefit of persons with disabilities.

We would wish your stay with us to be as comfortable as possible, so please do not hesitate to ask if you have any concerns about access or there is anything that would make your stay more enjoyable.

Any constructive suggestion on additions to this statement, or how our disabled access might be improved, within the house limitations, would be welcome.

Bella Vista dates from the late C19th and has many original features. It has been altered many times over the years, and is on several levels. It is not practicable to make wholesale changes to our access, as this would be uneconomical and detrimental to the character of the property. However, we do intend to make our house as accessible as we can, in order that as many people as possible can enjoy a stay in our wonderful establishment in Swanage.

General Information

We allow dogs (with well behaved owner) in the property by arrangement. Breakfast is partially self-service, but by request this can be fully served.

Public transport provision in the area is limited – we keep copies of all public transport timetables. The nearest railway station is at Wareham, 10 miles away.

Emergencies

There are smoke detectors (audible only) in all rooms.

There is an audible Fire Alarm system.

Emergency instructions are provided in each room. These can be communicated verbally on request.

Please let us know if you have any concerns about procedures.

Mobility Access

1) Access to house

This includes the (Ground Floor) entrance hall, guest’s lounge and dining room. Also there is one bedroom on the ground floor.

We have a car park immediately at the front of the house surfaced with tarmac. During the hours of darkness there are external lights – these are turned off before midnight. The car park space that is closest to the entrance may be reserved for guests on request.

The path from the car park to the front door is about 10m long. There is one low step leading into the porch and another into the house (height not exceeding 20cm). A small portable ramp is available.

2) Accessibility within house

a) Dining Room

The floor surface is carpet.

All table and chairs are of a universal height.

Breakfast is a mixture of table service and self-service. Please let us know if you have any specific requirements for breakfast.

b) Lounge and Entrance Hall

The floor surfaces are carpet.

The lounge has a large deep pile rug.

There is a low four-piece suite in the lounge.

c) The Ground Floor Bedroom

The width of the doors to the room and ensuite bathroom is 75cm.

The floor surface is carpet.

There is a television, tea tray and kettle in the room.

The bed is of a standard height, and can be arranged either as a super king-size double or twin bed.

The ensuite bathroom is narrow – there is no room for a wheelchair.

The floor surface within the bathroom is vinyl floor.

There is a shower with a tray height not exceeding 10cm.

Bathroom fittings are standard and support/grab rails are fitted next to the toilet and in the shower.

d) The First Floor Bedrooms

From the hall a flight of 22 stairs (height 16cm) with two half landings leads to the first floor. There is a further flight of 5 stairs down to one of the bedrooms.

The bedroom floor surfaces are carpet. The stairs are carpeted.

There is a television, tea tray and kettle in each room.

The beds vary – all are of a standard height, some are doubles and others can be arranged either as a super king-size double or twin bed.

The ensuite bathrooms are narrow with narrow doors.

The floor surface within all bathrooms is vinyl floor.

There is a shower with a tray height not exceeding 20cm.

Bathroom fittings are standard – there are no support/grab rails fitted.

e) The Second Floor Bedroom

From the first floor a flight of 16 stairs (height 16cm) with a half landing leads to the second floor. The stairs are carpeted.

The bedroom floor surface is carpet.

There is a television, tea tray and kettle in the room.

All beds are of a standard height; there is a double and two singles.

The ensuite bathroom is narrow with a narrow door.

The floor surface within the bathroom is vinyl floor.

There is a shower with a step down to the tray with depth not exceeding 30cm.

Bathroom fittings are standard – there are no support/grab rails fitted.

Hearing Impairment

Accessibility for people with hearing impairment

Guests are normally shown to their rooms, and everything about the room explained to them. However, brief formation about the house is contained within a folder in the room

Sight Impairment

Accessibility for people with sight impairment

Additional lighting for all rooms is available on request.

Guests are normally shown to their rooms, and everything about the room explained to them. All the information about the house is also contained within a folder in the room, and this can relayed to guests as required.

 
 

Bella Vista          +44 (0)1929 422873          mail@bellavista-swanage.co.uk